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Hudson Valley TMC 2
Highway

STAFF AUGMENTATION

Drive has helped deliver knowledgeable and dedicated operators and analysts to Traffic Management Centers throughout the Mid-Atlantic Region.

With over 20 Drive staff working in Traffic Management Centers throughout the Mid-Atlantic region, Drive can work with all agencies to ensure operations are staffed adequately with dedicated employees with a passion for the industry. We currently have staff working at:

  • Transcom

  • Port Authority of New York and New Jersey Airport Operations Center

  • Newark International Airport Operations Center

  • New York State Department of Transportation -  Regions 2, 8, 9,10 11 Traffic Management Centers

  • Pennsylvania Department of Transportation -  District 5-0

  • Delaware Department of Transportation Traffic Management Center

PROJECTS

As part of an Integrated Transportation management System (ITMS) project, Drive is responsible for providing a Project Manager and on-site staffing support at the DelDOT Traffic Management Center (TMC) in Smyrna, Delaware. Drive’s Project Manager is responsible for overseeing two (2) to six (6) Transportation Operations Communications Associates who support TMC operations by supplementing onsite DelDOT staff, fielding emergency and non-emergency related calls from the general public and public safety stakeholders. Onsite staff also assist with incident and work order entries and adding them into the appropriate TMC systems.

Traffic Management Support


Smyrna, DE

Traffic Management Support
Drive provides project management and oversight of one (1), Project Manager, one (1) full-time Traffic Operator, and one (1) Part-Time Traffic Supervisor to support the Newark Liberty International Airport Agency Operations Center and the Port of Newark Operations Control Center located in Newark, NJ. The EWR-AOC Traffic Operator interacts daily with Port Authority staff including Operations, Technicians, Engineers, and law enforcement. Responsibilities are tied to multiple assignments related to the continual monitoring of transportation operations and the impacts of both planned and unplanned events occurring on roadways surrounding the airport terminals. The Traffic Operator also coordinates with other transportation agencies including, but not limited to New Jersey Turnpike, New Jersey Transit, New Jersey State Police, New Jersey Department of Transportation, TRANSCOM, and local law enforcement, fire/rescue, and media outlets. Drive has been responsible for all staff recruitment, interviews, hiring, and the administration of human resources. Drive’s staff are crucial to monitoring congestion and traffic mitigation measures on airport terminal roadways and providing situational awareness reports. Staff routinely communicate with Port Authority Police Department and airport landside operations. Staff are also responsible for evaluating roadwork impacts and deconflicting information as well as monitoring construction delays and associated traffic patterns to identify issues impacting safety and mobility.

Newark Liberty International Airport Agency Operations Center (EWR-AOC) Traffic Management Staffing

EWR Airport New York, New Jersey

Newark Liberty International Airport Agency Operations Center (EWR-AOC) Traffic Management Staffing
As the Prime Consultant, Drive provides eight (8) full-time Operations Analysts to support a 24/7/365 Operations Information Center (OIC) at TRANSCOM in Jersey City, NJ. TRANSCOM is an independently incorporated non-profit, governed, funded, and represented by every major transportation agency in the tri-state metropolitan region of New York, New Jersey, and Connecticut and supports the distribution of transportation and incident information, as well as management of regional ITS programs. Drive’s Operations Analysts provide multiple functions as part of the TRANSCOM team including data entry, data quality analysis, and gathering and analyzing real-time transportation network conditions in New York, New Jersey and Connecticut. After being verified for accuracy, this information is shared across TRANSCOM’s network of 16 member agencies including: • New Jersey Department of Transportation • New York State Department of Transportation • Connecticut Department of Transportation • Metropolitan Transportation Authority (MTA) • MTA Bridges & Tunnels • MTA New York City Transit • Port Authority of New York & New Jersey • Port Authority Trans-Hudson Corporation • New Jersey State Police • New Jersey Transit • New Jersey Turnpike Authority • New York City Department of Transportation • New York City Police Department • New York State Bridge Authority • New York State Police • New York State Thruway Authority Additional support includes suggested VMS messaging as well as additional data and information for other agencies that may be impacted beyond TRANSCOM’s regional coverage area. Operations Analysts also monitor the Intelligent Transportation Systems of its member agencies (including but not limited to Closed-Circuit Television, Probe Based Travel Time System, VMS, and Event Management Systems) to rapidly obtain information on the regional transportation network, distinguish false alarms from actual incidents, and maintain accurate logs of all actions taken related to staffs functions during their shifts. Due to the scope of TRANSCOM’s responsibilities as a major hub for multi-state transportation information sharing and data exchange, accuracy and efficiency are paramount concerns to ensure that appropriate tactics are used to mitigate transportation events of all types. Working in close coordination with TRANSCOM leadership, Drive Engineering has developed multiple processes to assist TRANSCOM with policy and procedure development to create a seamless work environment between consultant and TRANSCOM staff, while simultaneously curating a staff of Operations Analysts with the skills, abilities, and aptitude to successfully carry out TRANSCOM’s mission by fulfilling, and often exceeding, the needs and expectations of its member agencies.

Operations Information Center Staffing


CT, NJ, & NY Metropolitan Regions

Operations Information Center Staffing
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